Learn more about your privacy rights

Your privacy is very important to Chan-Kah Resort Village Convention Center & Maya Spa. To help protect your privacy, we adhere to the following guidelines:

This website will explicitly ask when it needs information that personally identifies our customers or allows it to communicate with our customers (“Personal Information”). Where possible, this website will provide our customers with the means to ensure that Personal Information is correct and up to date.

This website and its service providers use personal information to operate the sites, provide services and inform our customers about new features, services and products. This website may also carefully select other companies to send our customers information about their products or services. If this website intends to use Personal Information for a secondary use, we will not do so until we have provided our customers with the opportunity to affirmatively select such service.

This website may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with applicable law or legal process served on the Flame site; (b) protect and defend the rights or property of Flame or this site, and (c) act under exigent circumstances to protect the personal safety of users of Chan-Kah Resort Village Convention Center & Maya Spa, the site, or the public .

If at any time a customer believes that this website has not adhered to these principles, please notify Hotel Chan-Kah Resort Village Convention Center & Maya Spa by email at [email protected] and we will do all commercially reasonable efforts to promptly determine and correct the problem.

Our customers should also be aware that information and data may be collected automatically through the standard operation of our Internet servers and through the use of “cookies.” “Cookies” are small text files that a website may use to recognize repeat users, facilitate continued user access and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that enter a system and damage files.

Cookies generally work by assigning a unique number to each customer that has no meaning outside of the assignment site. If you do not wish to have information collected through the use of cookies, there is a simple procedure in most browsers that allows the customer to reject or accept the cookie feature; However, you should note that cookies may be necessary to provide customers with certain functions (for example, personalized delivery of information) available on this website.